Transcript
WEBVTT
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All right, How's it going?
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Everyone?
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All right, so today we have another special guest, we have Sani Abdul-Jabbar and, yeah, how are you?
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today.
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Excellent, it's a great day.
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How are you?
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Excellent.
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Excellent.
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So to kind of get this started off, can you tell me a bit about who you are, what you're about and kind of what your overall message is?
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Okay, so I'm the founder of.
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I'm hearing a lot of echo.
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Can something be done about it?
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Okay, so, as you fix the sound, as James introduced me, my name is Sani Abdul-Jabbar, the founder of Vestec.
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That's an emerging tech company here in Los Angeles, about 17 years young, and what we do is we provide technology services, advisory and hands-on development in the emerging tech space and, as you can imagine, emerging tech changes.
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The definition of that changes very frequently because of the constantly shifting tech landscape.
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Because of the constantly shifting tech landscape, currently, emerging tech means artificial intelligence, machine learning, blockchain and everything that falls in that sphere.
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On average, the definition of emerging tech changes about these days, about 14 months, every 14 months, which means we are constantly going through this transformation every 14 to 16 months.
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So what motivated you to get into this industry.
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They say and I was advised by one of my mentors a long time ago that when you're looking to do something in your life that you know a profession, for example, that you're going to keep doing for an extended period there are a couple of things that you have to look for.
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One is what's going to you know, what will get you paid, that's, someone will be willing to pay for that service or skill or whatever it is.
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And the second is what skills do you have?
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Something that you know, something that excites you when you're comfortable with it, right.
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And the third is something that's bigger than you and that's your legacy, something that makes change in the world.
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So when I set out to find what I wanted to do after my corporate career many, many years ago, I was looking for something that fit that criteria, something that will pay my bills, something that excites me and something that's bigger than me.
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And technology was the answer.
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I knew technology.
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I had been in that industry in the corporate world.
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It excited me.
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It was not too long after the 2000 dot-com bubble burst in the US and there was still need in the market.
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Money was tight at that time.
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Companies needed tech but didn't have a lot of funding to support that, so that you know there was a space for us to sort of build ourselves in.
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So we started providing services that were lower cost at that time general IT consulting, and something that's bigger than me is that market needed tech, money was tight and so we addressed that need of the market to support the US industry.
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So that's kind of how I ended up in this space.
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So how did you know about this specific need in the market and what sort of gave you this confidence that you needed, that you could be relevant in this market and you could bring the skill sets or the specific skills that were required to do well in that market?
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You know again.
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Maybe later we could ask the question how did you acquire these skills?
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Yeah, no, that's a very good question, especially for someone who might be considering entering this industry.
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Success doesn't have a straight path from point A to point Z.
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It's a very zigzag path.
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You go up, you go down, you get up again.
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I started out my very first job after business school was actually in sales operations, but in a company that sold hardware software to commercial and government clients at that time a billion dollars company.
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So I started with sales ops and very quickly I realized that there was redundancy in the way that business was run, especially in the sales division where I was a part of.
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And what was happening just to give you one example is that there were three individuals, including myself, who were running the same types of reports for different sales channels.
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So good old days, before automation, before there wasn't even a proper ERP system in place, we were using spreadsheets, microsoft Excel, and these three individuals, including me, we would run sales reports daily.
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That was our job all day long, running sales reports for three different channels one for stores, another for catalog sales, another for something else online sales, I guess and a few weeks into that job I started asking myself why do we have three individuals doing the same job all day long.
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I went to my boss at that time, a really smart gentleman.
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I asked him this question.
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He said well, because that's how we do it.
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That's how we've always been doing it and I have no IT background, by the way, my training is all in business.
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So I knew intuitively that automation was the answer.
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I asked my boss to pay for some training in coding simple basic coding, uh.
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Visual basic, uh, so that I could program microsoft excel sheets.
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And he's like, well, I can't send you for training, but I can buy you a book.
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I said, okay, buy me a book.
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You bought me a book.
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I, you know, taught myself visual basic, started automating those reports and once I was done with all that, I could run reports for the three of us, three different channels, every day of the week and then go for late lunch every day, or late breakfast, rather.
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That's how I kind of realized that there's need for automation, there's need for technology and companies aren't willing to spend a lot of money on it.
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Then I was asked, and that notion was reinforced when I was asked, to go from department to department within the same company, do the same thing, essentially automate processes and make things more efficient.
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Then I left that company.
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I was asked to do the same thing at Toyota, at Warner Brothers, at Direct TV, at a bunch of other corporations, and so that's the answer to the question you asked how did I realize there was a need, how did I realize I had the skill and how did I develop the skill?
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So that was the entry into that space.
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And then, of course, over time, I kept learning and kept observing.
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I do want to mention here an unintended byproduct of this activity, a negative consequence what happens to people when things get automated Right?
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They let go, they become redundant.
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That was the question that my grandmother raised at that time, that my grandmother raised at that time.
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I was quite successful in doing that process optimization and automation and taking people out of their jobs.
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Single guy flying around the country making money.
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Life was good.
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And I visited my grandmother during that time.
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She asked me what I do, what did I do for work?
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I explained to her and she said "'Oh, so you take away people's bread and butter, and that was a gut punch.
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Sometimes, in the pursuit of shiny new objects, we forget the human cost, the social cost, the you know how it impacts everybody around it.
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So that was the time when I realized I needed to stop doing that and start creating opportunities, economic opportunities.
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And that's when I started the company.
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That's when I created a policy for the company from the get-go that we're always going to work on projects that create economic opportunities instead of just blind automation and making people redundant.
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So that's like a short version of my story of origin.
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So that's like a short version of my story of origin.
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Now robotics now it makes me wonder.
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Now you know, yes, it does help to automate things, but it does lead to problems, like you suggested.
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To.
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Now what you're saying, I'm assuming it's a bit different.
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But what does Vestek?
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USA, vestek.
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I do want to answer your question, but quickly.
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What does Vestek do?
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Vestek provides advisory and hands-on software development services.
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These are the two things we do.
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But the first part of your question, that my aspiration to create economic opportunities doesn't seem in line with the promise of AI that's, automation, take people out.
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I have struggled with that thought and I've been asked that question many, many times, because I built my career on this idea of creating economic opportunities.
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But you notice, I didn't say creating jobs, I said creating economic opportunities.
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These are slightly different things.
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Recently I was interviewed by a very successful psychologist and he asked me this interesting question Mark Goulstein, dr Mark Goulstein.
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His question was does AI make us more human or less human?
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And my response to that was what takes our humanity away?
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Let's clarify that.
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First Fight over resources.
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Resources means money, time, space.
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Resources means money, time, space.
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Having to do things that we don't want to do, such as being stuck in a cubicle all day long, working on a job that you don't find inspiring, having to do things that we find risky and threatening those are jobs that are perceived unsafe or dirty, things that we don't find inspiring, such as having to do redundant things redundant work.
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I once worked during my school days at an assembly line in a paper factory and my job was to pick up stacks of paper from here, put them here, pick from here, put them here, and that was the most difficult work I've ever done in my entire life.
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Why?
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Because there is no inspiration, there is no joy, it's just blind, mindless, redundant.
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You know, repetitive motion.
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What AI does?
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Ai takes away, takes on, rather, these things which are redundant, which are uninspiring, which are unsafe, and allows you to do things that inspire you, things that bring joy to your life, things that make your life easier, safer, more comfortable.
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So does it make us less human or more human?
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I would argue that it makes us more human because now we are allowed to, or more human?
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I would argue that it makes us more human because now we are allowed to, we are enabled to experience more as human.
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Now the question how is it going to impact our economic opportunities, our job markets?
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That's a valid question.
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A lot of people are thinking about it.
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Imf issued a report, I think, late last year, and they said without going into the numbers, I think they said, majority of the jobs that exist today, they will disappear by the end of the decade, six years from today.
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Then they said a lot of new jobs that don't exist today, that will be created, new job categories, new job types.
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An example of that is prompt engineering, for example.
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Until two years ago.
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New job types.
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An example of that is prompt engineering, for example.
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Until two years ago it wasn't a word that was part of common conversation.
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I mean, we nerds knew it, but it wasn't part of the common conversation.
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Prompt writing, prompt engineering like when you use ChatGP you say do this, write me.
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That that's prompt engineering.
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And new jobs are also being created as we speak.
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You could argue that are the new jobs going to offset the losses of the new jobs at the same magnitude, at the same level, the same level of wages?
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That's yet to be seen.
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But the good news is that a lot of companies, a lot of smart people, are looking into it.
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I just saw a news this morning that Google and Microsoft traditionally competitors they teamed up to study the impact of AI on the job market.
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So when you hear people saying, oh, your jobs are going away, your jobs are going away, yes, jobs are going away it doesn't mean that new jobs aren't being created, new opportunities aren't being created.
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And I'm not going to candy coat it and say some people aren't going to lose.
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In every paradigm shift there are winners and there are losers.
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Some people will lose, especially people who insist on staying in their comfort zone, insist of keep doing what they want to do.
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An interesting tidbit we got a study done.
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So every year we invest a bunch of money in getting market surveys done, market research done to get a sense of what's going on, because change is very rapid in our industry.
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So every about 14 to 16 months you have to reinvent yourself because new technologies are coming down the pike and the definition of emerging tech is changing.
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So we do that every year.
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When we did that last year, we found out that a very high number I think 78% of business leaders who are surveyed.
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They said they understand that AI is a competitive advantage which, if they don't adopt, their businesses will be impacted within this decade.
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Adopt, their businesses will be impacted within this decade and within the next 10 years, if they don't adopt these new emerging tech tools, they will lose.
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They won't be able to actually exist.
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Forget about compete, exist.
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So it's not just a competitive edge, it's a question of survival.
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Then we found out that less than 4% of these leaders are actually investing in those emerging technologies in any significant, tangible manner.
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Not just saying that, yeah, we have a guy who kind of keeps an eye on what's going on in the industry and we'll see sometime in the future that's also a trend just to appease the board or stakeholders board or stakeholders.
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But people who are leaders, who are actually in a tangible manner investing in this technology, are less than 4%.
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So why the discrepancy?
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78% know and understand that this is a competitive edge and a question of survival.
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Less than 4% are investing.
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And the answer to that is a lot of fear.
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There's a lot of fear in the marketplace fear of the new, fear of the unknown, fear of, oh, what's going to happen to my current business processes that have been working for so many years?
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All of a sudden you're going to take them away or change them somehow.
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They're going to get disrupted.
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My business goes down the drain.
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So the fear of the new, fear of the different.
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And to that my advice is talk to people who do this all day long, people who live and breathe emerging technologies.
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There are people who specialize in this stuff, some of the advisors in my company, vestec, they're like top of their game.
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These are the people who've been doing it, not since 2022, when ChatGPT was released, but since many years before that, and people like that in our company, in other companies they are.
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These are the people that can help demystify uh the all the you know complexities, and separate hype hype from reality, which happens every time there's a new uh tech that's in the market.
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So I'll stop stop at that if you have any comment or question.
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I think it's really interesting how you mentioned new jobs coming up and old jobs dying out, because I think a lot of people in the general mainstream media they only talk about the jobs that are lost.
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So could you maybe potentially give an example?
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Like me, personally, when I think about this, it reminds me a lot of the idea of horses.
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You know, horses used to be a means of transportation from point A to point B.
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But when cars came about, what happened to horses?
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Did that industry die out entirely?
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Not exactly, but horses became more of a hobby, a novelty and something a bit different.
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Now this is obviously completely different from what we're discussing here, but if you could give maybe a more in-depth top, more in-depth example that's more attuned to what you were talking about, yeah, so that's a comparison that's often made in these kind of conversations.
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Nothing happened when we started driving cars.
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Horses are still there.
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The horses industry it's actually a higher paying industry now, like if you are in that industry, you make more money than you did when horses were more common, or horses-based transportation, horses-based transportation.
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The difference is that in the analogy of horses, what you replaced more than horses, you replaced the industry around horses Horses breeding horses, racing horses in the wild.
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They all still exist.
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It's the industry around horses who builds the buggies and who are the trainers and everything else, the tools needed to ride a horse or to ride a buggy All those things.
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They mostly disappear because they're not needed anymore.
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In the analogy of AI, who is the horse?
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I think it's you and I.
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Who is the horse?
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I think it's you and I, right?
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So do we want to end up being a?
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What's the word you use?
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Horses became what Novelty?
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Do humans want to become novelty?
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Probably not, right?
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So that's one.
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The other thing is the scale and speed.
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When we moved from horses to buggies, that took some time and in parts of the world, horses are still being used as primary means of transportation till this day.
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I grew up in Pakistan, my family owned horses as means of transportation till I was probably in third or fifth grade, not in the city, but countryside.
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You know, we had some farms that we owned in the countryside.
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So, point being, even though cars were invented early 1900s, right in parts of the world, horses are still being used as primary means of transportation Not widespread, obviously, but some parts.
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The scale and speed that AI brings with it has never been seen before.
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It's not giving us time to adapt to the shifting landscape.
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That's the challenge.
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Until 2022, october and November, the majority of the people in the world they didn't know AI beyond what's being portrayed in Hollywood movies.
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Like you talk to people till this day, there are spaces where I go and I talk, I bring up AI and the very next thing is robotics.
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Tell us about robotics, because in people's minds, ai means Terminator robot.
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Until Chad GPT, every time I brought up AI in my conversations, the very next question was so terminators are coming, they're going to take over the world.
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Right, I actually wrote a whole book about it that you see on my shoulder Makers.
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Can you see it?
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I can see it.
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Yeah, we'll talk about it a little bit later, but people did not separate AI and robotics until late 2022.
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And after that, within months, everyone was talking about chat gpt.
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November late november is when chat gpt was released, so that's, that's.
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That was the turning point.
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And then, all of a sudden, it became, uh, a household name.
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Everyone is talking about it, from, you know, little kids to grown-ups.
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Everyone is worried about it.
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Then next came the fear, the threat jobs are going away.
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These are tools, but now, for near future, near to midterm future, these are tools.
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So the question is not that AI is stealing your job.
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The question is one can you use AI as a tool?
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And, by the way, james, you're using AI right now in our conversation, right, the mic that you're using?
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I think I have the same kind of mic.
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It has AI built into it.
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I'm using a Rodecaster Pro pro, which you might have too, something like that.
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It's a sound mixer.
00:20:34.227 --> 00:20:35.951
Ai is built into it.
00:20:36.732 --> 00:20:40.069
You're probably going to use some sort of ai tool to create clips and whatnot.
00:20:40.069 --> 00:20:45.731
Afterwards sorry, I'm giving away podcasting secrets, right, so you're not going to sit there and manually cut and paste.
00:20:45.731 --> 00:20:51.934
You're probably going to use something like descriptor, opus or something along those lines that can automatically create those clips and whatnot.
00:20:51.934 --> 00:20:52.596
That's AI.
00:20:52.596 --> 00:20:53.617
These are tools.
00:20:53.617 --> 00:21:03.288
Now imagine you are using those tools and within minutes after this conversation ends, you're able to publish this episode with clips cut out and everything.
00:21:03.288 --> 00:21:06.336
And then there's another guy who is not using any of those tools.
00:21:06.336 --> 00:21:08.106
He needs two weeks to get that work done.
00:21:08.106 --> 00:21:08.807
Who is going to win?
00:21:08.807 --> 00:21:12.252
Are you going to blame the AI or me, who is not using the tools?
00:21:12.252 --> 00:21:25.846
So for now, for the foreseeable future, think of these things as tools and if I can leave your audience with one advice, that is, learn the tools, regardless what industry you're in, regardless what you do.
00:21:26.608 --> 00:21:35.409
There was a notion until a few years ago and even I believed in it that the manual labor tasks will be impacted by AI.
00:21:35.409 --> 00:21:38.734
Later, creative tasks will be impacted by AI.
00:21:38.734 --> 00:21:44.175
Later, analytical tasks accounting, finance, data, analytics, that kind of stuff will be impacted first.
00:21:44.175 --> 00:21:47.349
Now guess what AI is creating art.
00:21:47.349 --> 00:21:50.777
Ai is creating full-scale movies.
00:21:50.777 --> 00:21:53.261
Ai is creating all sorts of work.
00:21:53.261 --> 00:21:55.026
Now add robotics to that.
00:21:55.026 --> 00:22:05.075
And, by the way, the next big thing that's coming down the pike is robotics, because now we have the thinking part to a degree taken care of.
00:22:05.075 --> 00:22:10.519
The next thing is doing part, and that is the robotics part where you'll see more and more robotics.
00:22:10.519 --> 00:22:28.371
I live in Los Angeles and down the street like 10 minutes drive from where I live, there is a restaurant completely run by robots Completely what is this restaurant called I don't remember the name, yeah, I can look it up later for you.
00:22:28.612 --> 00:22:32.318
So that's what's happening and you'll see more and more of that.
00:22:32.318 --> 00:22:41.391
So, saying that these technologies aren't going to impact whatever we do, that's or you know, there's still time, or I'm not retired in a few years.
00:22:41.391 --> 00:22:46.708
Anyway, all those things are risky, very high risk, to every profession.
